act.3 GmbH
IT Onboarding
~15 min read
IT Onboarding

Welcome toact.3 IT

Your starting point for tools, access, and security at act.3. Get to know your IT team, set up your accounts, and learn the essentials of working safely.

7
Team Members
4
Core Goals
5+
Core Tools
The Roadmap

Goals of IT Onboarding

Four steps to get you fully equipped and ready to work securely at act.3.

1

First Time Log-In

Get access to your account, set up your password and enable MFA.

Password SetupMFA Setup
Say Hello

Your IT Team

Friendly faces ready to help — reach out anytime.

Silja Fröhlich
Silja Fröhlich
Senior Director Ops
Silja.froehlich@weareact3.com+49 160 8843405
Mahmod Alabdon
Mahmod Alabdon
Head of IT
Mahmod.alabdon@weareact3.com+49 151 59046721
Ali Ekizce
Ali Ekizce
Senior Support Manager
Ali.ekizce@weareact3.com+49 151 54040419
Jomar Reyes
Jomar Reyes
IT Support Manager
Jomar.Reyes@weareact3.com+49 160 92191252
Fabian Kittler
Fabian Kittler
Working Student
Fabian.kittler@weareact3.com+49 151 46744551
Moritz Ludwig
Moritz Ludwig
Working Student
Moritz.Ludwig@weareact3.com+49 160 91017094
Dominic Rösner
Dominic Rösner
Working Student
Dominic.roesner@weareact3.com+49 151 68825507
Need Help?

You can reach out

Send us an email — we'll get back to you as soon as possible.

it.servicedesk@weareact3.com
  • Technical Support
  • Software Installation & Updates
  • Cybersecurity Measures
  • System Access & Permissions
  • Infrastructure Management
Step 1

First Time Account Log-in

Log in via your browser and complete password & MFA setup.

Step 2

Microsoft Applications & Tools

Access everything via office.com — real-time collaboration across all platforms.

Microsoft Teams

  • File Sharing & Collaboration
  • Channels and Posts
  • Tabs and Integrations

Microsoft Outlook

  • Email & Calendar
  • Meeting scheduling
  • Shared mailboxes

OneDrive

  • File Storage and Sync
  • Automatic Backup
  • Cross-Platform Compatibility
  • File Versioning
  • Real-Time Collaboration

SharePoint

  • Document Management
  • Team Sites
  • Content Sharing
  • Search and Discovery
  • Workflows

Company Portal

  • Install approved apps on Windows & macOS
  • Browse curated software catalog
  • Self-service updates

System Updates

  • Keep Windows & macOS up to date
  • Restart regularly to apply patches
  • Updates are managed via act.3
Step 4

Why Data Privacy & Security Matter

Data protection is a shared responsibility at act.3. It protects people, business assets, and our IT systems. Rule of thumb: if unsure, always treat information as sensitive.

Do's

  • Use strong passwords and lock your screen
  • Use approved systems only
  • Share data strictly on a need-to-know basis
  • Verify recipients before sending
  • Report incidents or mistakes immediately

Don'ts

  • Never share passwords with anyone
  • Don't store data on personal devices or clouds
  • Avoid unsecured channels
  • Never leave documents unattended
  • Don't click suspicious links or attachments
Key Takeaway: Data privacy and security start with everyday actions — everyone plays a role.

Thank you for your time and attention.

Please feel free to reach out with any questions.